by Alex Turkovic | Sep 24, 2025 | Articles
How do you make someone feel something in a fully digital experience? It’s a question that’s been on my mind a lot lately—especially as we build increasingly automated, scalable customer programs. And if we’re honest, a lot of what we call “personalization” today is…...
by Alex Turkovic | Mar 4, 2025 | Sponsors
Enterprise AI Customer Support Automation Deployed in Minutes Try QueryPal AI on Your Tickets! Try in Playground We are thrilled to welcome QueryPal as a show sponsor! QueryPal is the ultimate solution for customer support leaders looking to scale without increasing...
by Alex Turkovic | Nov 5, 2024 | Sponsors
Educated Customers are Empowered Customers Request a Demo! Thinkific Plus is an advanced, scalable platform designed for businesses aiming to create and deliver impactful online customer education programs that achieve key business results. At Thinkific, they believe...
by Alex Turkovic | Sep 10, 2024 | Sponsors
All Community Led Experience In One Place Gradual is an all-in-one community platform to build purpose-led communities, bringing together events, content, and conversations, and much more! Events Community Video Forum Blog 1:1 Matching Check out Gradual...
by Alex Turkovic | Jul 29, 2024 | Sponsors
Maximize Customer Success Productivity We make scaled CS possible. Vitally is an all-in-one Customer Success Platform that combines real-time customer data with dedicated workspaces to power visibility, productivity, and collaboration. Unmatched Visibility: Integrate...
