SPEAKING AND PODCAST APPEARANCES

Success Unscripted: S1 E8: Workplace Trauma

Feb 16, 2024
I was honored to be asked to join Sara Roberts on her fantastic show where she digs into individuals’ professional journeys in CS. Usually, some incredibly deep conversations ensue and this one was no different as we get into all sorts of challenges that are inherent in the modern tech workplace.

Links

• YouTube
• Spotify
• Apple

CS School: Demystifying Digital Customer Success

Feb 9, 2024
I joined this episode of the Customer Success Collective podcast to talk all about digital customer success. This was in part to promote the upcoming CS Festival in Austin, but also has a lot of great info about the ins and outs of digital CS.

Link

Lifetime Value: S2E01: What’s a CS?

Dec 7, 2023
Dillon Young, host of the Lifetime Value podcast put together a star studded cast and unique format for season 2 of his podcast, and I was humbled to be a part of the cast of characters interviewed for this series.

YouTube

Customer Success Talks: Exploring Digital Customer Success

Sept 11, 2023
A great conversation where we unpack the ‘basics’ of digital CS. This is such a wonderful podcast with wonderful hosts and great questions!

Apple