by Alex Turkovic | Jul 26, 2024
Vitally's "One Vital Question" - Episode Thirteen July 24, 2024 Watch on YouTube “What’s one Scaled CS tactic that has helped your team do more with less?” Vitally is building this great library of thought leaders to help educate others within the...
by Alex Turkovic | Jul 11, 2024
Customer Educated Podcast “Alex Turkovic explains how NPS surveys must drive customer feedback, not just scores” May 27, 2024 Show Notes: 03:23 The Value of Connecting with People through Podcasts 08:21 NPS comments is what matters 11:15 Setting NPS...
![[Un]churned Podcast by UpdateAI](https://digitalcustomersuccess.com/wp-content/uploads/2024/07/Screenshot-2024-07-07-at-10.39.04 PM.png)
by Alex Turkovic | Jul 8, 2024
[Un]churned Podcast by UpdateAI - "Demystifying Customer Needs" July 3, 2024 One of my bucket list podcasts to appear on has always been [Un]churned, so I jumped at the chance to have a chat with my pals Kristi Faltorusso & Jon Johnson! Watch on YouTube Listen...
by Alex Turkovic | Jul 8, 2024
Spotlight on CS Ops Podcast May 30, 2024 Joining Matthew & Jean for this episode of their show was such a great time! We talked through how Digital, AI and Ops overlap. Thanks for the invite folks! Watch on YouTube SHOW NOTES: On this episode, Matthew and Jean...
by Alex Turkovic | Jul 8, 2024
The Daily Standup - Winning Together in SaaS May 17, 2024 Cross-collaboration in CS – and especially Digital CS is so critical. In this episode of TDSU we riff on the collaboration with Product and why it’s a no brainer. Gotta love Dillon Young,...
